Saralnamamarks the start of a new vertical system in Moradabad's power department. The system aims to provide faster, more accountable services to consumers. It divides tasks into technical, commercial, and testing categories with specific officers for each. Consumers can contact one officer for all needs, from new connections to bill complaints. Four new help desks will operate 24/7 on number 1912. Four quick response vehicles will handle emergencies. The city will be divided into zones with assigned teams. Chief Engineer Ashok Kumar Chaurasia said this system will solve all power-related issues from one place, saving time and fixing accountability. He assured no job losses or layoffs due to the new system. (Updated 19 Oct 2025, 19:05 IST; source: link)
Key Points
- 1 November marks the start of a new vertical system in Moradabad's power department
- The system aims to provide faster, more accountable services to consumers
- It divides tasks into technical, commercial, and testing categories with specific officers for each