Saralnama: Razorpay, NPCI, and OpenAI launched 'Agentic Payments' in India. This new system lets users shop and pay through ChatGPT using UPI. Customers can find products, compare prices, and buy items by chatting with an AI assistant. The AI can order items, suggest alternatives, and complete UPI payments. Axis Bank and Airtel Payments Bank are part of this pilot. BigBasket is testing the feature first. Users can track orders, get updates, and cancel in real-time. The system aims to make online shopping easier and more personal for Indian customers. (Updated 10 Oct 2025, 13:05 IST; source: link)
Key Points
- : Razorpay, NPCI, and OpenAI launched 'Agentic Payments' in India
- This new system lets users shop and pay through ChatGPT using UPI
- Customers can find products, compare prices, and buy items by chatting with an AI assistant