SaralnamaToday, IRCTC's website and mobile app went down around 9 am. Thousands of rail passengers are unable to book tickets or use other services. IRCTC officials cite technical reasons for the issue. By 11 am, about 6,000 people reported problems on outage tracking platform Downdetector. 49% faced website issues, 37% app problems, and 14% station ticketing troubles. The outage occurred before Tatkal booking time, causing significant inconvenience. From now until Diwali, travelers may face booking difficulties. Users can call customer care at 14646, 08044647999, or 08035734999, or email etickets@irctc.co.in for assistance. Next, IRCTC aims to resolve the technical glitch and restore normal services. (Updated 17 Oct 2025, 12:04 IST; source: link)
Key Points
- Today, 17 Oct, IRCTC's website and mobile app went down around 9 am
- Thousands of rail passengers are unable to book tickets or use other services
- IRCTC officials cite technical reasons for the issue